Privacy Policy – How b786 Handles Your Data

01 Who We Are

b786 is an online sports betting and casino gaming platform operating at b786.pro, designed and built specifically for Pakistani players. When this Privacy Policy refers to "b786", "we", "us" or "our", it refers to the operator of the b786 platform.

b786 acts as the data controller for the personal information collected through the platform and the b786 Android app. This means we determine the purposes and means of processing your personal data and are responsible for handling it in accordance with this Privacy Policy.

02 Personal Data We Collect

b786 collects personal information from you in several ways — directly when you register and use the platform, automatically as you navigate the site or app, and from third-party service providers we work with. Here is a breakdown of the main categories of data we collect:

2.1 Registration and Account Data

When you create a b786 account, we collect the information you provide during the registration process. This typically includes your full name, date of birth, email address, phone number and a username. This information is required to create and manage your account, verify your identity and communicate with you about your account activity.

2.2 Identity Verification Data

To comply with Know Your Customer (KYC) requirements and prevent fraud and money laundering, b786 may ask you to submit identity verification documents at various stages of your account lifecycle. These documents may include a copy of your CNIC (National Identity Card), proof of address, or other supporting documents. Verification data is handled with strict confidentiality and is used only for verification and fraud prevention purposes.

2.3 Financial and Transaction Data

When you make a deposit or withdrawal on b786 in PKR — whether via JazzCash, Easypaisa, Raast, bank transfer, debit or credit card, or mobile wallet — we collect the information needed to process and record those transactions. This includes transaction amounts, dates, reference numbers and the payment method used. We do not store full payment card numbers on our own servers.

2.4 Betting, Gaming and Platform Usage Data

b786 maintains records of all betting and gaming activity associated with your account. This includes b ets placed, games played, amounts wagered, wins and losses, bonus usage, and session timestamps. This data is used for account management, dispute resolution, responsible gaming monitoring and platform improvement.

2.5 Device and Technical Data

When you access b786 through the website or the Android app, we automatically collect certain technical information about your device and connection. This includes your IP address, browser type and version, operating system, device model, screen resolution, referring URLs and general geographic location derived from your IP address. This data helps us deliver a consistent experience and detect fraudulent or unusual activity.

2.6 Communications Data

If you contact b786 customer support — whether by email, live chat or any other channel — we retain records of those communications, including your contact details and the content of the exchange. This allows us to follow up on unresolved queries and maintain a history of support interactions for quality and training purposes.

03 How We Use Your Personal Data

b786 uses the personal data we collect to operate the platform effectively, keep your account secure, meet our legal obligations, and deliver a better experience for every Pakistani player. Below are the main purposes for which we process your data:

• Account Registration and Management: To create your b786 account, verify your identity, manage your profile and process your deposits and withdrawals in PKR.
• Platform Operation: To deliver the core betting and gaming functionality of the platform, including cricket and PSL betting markets, casino games, live casino, fish games, bingo and the game lobby.
• Fraud Prevention and Security: To detect and investigate suspicious activity, prevent unauthorised access to accounts, and protect both players and the platform from financial crime.
• Customer Support: To respond to your queries, resolve disputes, and maintain a record of your interactions with the b786 support team.
• Responsible Gaming: To monitor gaming patterns and intervene where there are signs of problem gambling behaviour, and to manage self-exclusion and deposit limit requests effectively.
• Marketing and Promotions: To send you updates about bonuses, PSL promotions, new games and platform features — but only where you have consented to receive such communications.
• Platform Improvement: To analyse how players use b786 so we can improve performance, fix issues, and develop features that better serve Pakistani players.
• Legal Compliance: To meet any legal, regulatory or law enforcement obligations that apply to the operation of the platform.

04 Legal Basis for Processing

b786 processes your personal data on the following legal grounds depending on the specific processing activity:

• Contractual Necessity: Processing required to fulfil the agreement between you and b786 — including running your account, processing transactions and providing platform access.
• Legitimate Interests: Processing that serves b786's genuine operational interests, such as fraud detection, platform security, customer support and service analytics, where those interests are not overridden by your privacy rights.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including identity verification and anti-money laundering obligations.
• Consent: For marketing communications, b786 relies on your freely given and informed consent. You may withdraw this consent at any time through your account settings.

05 Data Sharing and Third Parties

b786 does not sell your personal data to any third party. We may share data with the following categories of third-party service providers, but only to the extent necessary for them to deliver their services to b786:

• Payment Processors: JazzCash, Easypaisa, Raast, banking partners and card processors receive the transaction data required to process your deposits and withdrawals. Each of these providers operates under their own privacy and data protection policies.
• Identity Verification Providers: KYC and anti-fraud service providers may receive your identity documents and personal details to perform verification checks required for account security and compliance.
• Game Providers: Casino game, live dealer and sports data providers integrated into the b786 game lobby may receive limited session and gameplay data to deliver their services within the platform.
• Analytics and Technology Providers: Companies that help b786 analyse platform usage, monitor performance and improve the user experience may receive anonymised or aggregated data.
• Law Enforcement and Regulatory Bodies: b786 may disclose personal data to law enforcement, regulatory authorities or other competent bodies where required to do so by applicable law, or where we reasonably believe disclosure is necessary to prevent illegal activity.

06 Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website or use a web-based app. b786 uses cookies and similar tracking technologies to keep your session active, remember your settings and preferences, understand how you use the platform, and deliver relevant content such as promotions related to cricket or PSL betting.

6.2 Types of Cookies b786 Uses

• Essential Cookies: Required for the platform to function. Without these, core features such as login sessions, account access and transaction processing would not work.
• Functional Cookies: Remember your preferences — such as your preferred language setting or notification choices — to give you a more personalised experience on b786.
• Analytics Cookies: Help b786 understand how players navigate the platform — which pages are visited most, where users encounter difficulties, and how the platform can be improved.
• Marketing Cookies: Used to deliver relevant promotional content. These are only active where you have given consent for marketing communications.

6.3 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies, though disabling essential cookies may affect your ability to use core b786 features such as logging in or placing bets. For detailed guidance, refer to the help documentation for your specific browser.

07 Data Retention

b786 retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with the following principles:

• Account data and transaction records are retained for a minimum period following account closure to comply with legal, regulatory and financial record-keeping obligations.
• Identity verification documents are retained for the period required by applicable anti-money laundering and fraud prevention obligations.
• Customer support records are retained for as long as necessary to resolve open queries and for a reasonable period thereafter to support future interactions.
• Marketing preferences and consent records are retained until you withdraw consent or close your account, whichever is earlier.

When your data is no longer required for any of these purposes, b786 will securely delete or anonymise it in accordance with our internal data retention procedures.

08 Your Rights Regarding Your Data

As a b786 account holder, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact b786 support at [email protected].

• Right of Access: You may request a copy of the personal data that b786 holds about you at any time.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right to Erasure: In certain circumstances, you may request that b786 delete your personal data. Note that some data must be retained for legal or regulatory reasons even after an account is closed.
• Right to Restrict Processing: You may ask b786 to restrict the processing of your data in certain situations — for example, while a data accuracy dispute is being resolved.
• Right to Withdraw Consent: Where processing is based on your consent — such as for marketing communications — you may withdraw that consent at any time through your account settings or by contacting support.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including direct marketing.

09 Account and Payment Security

b786 uses a range of technical measures to protect your account and financial data. These include encrypted connections (HTTPS/TLS) for all data transmitted between your device and the b786 platform, secure storage of passwords using modern hashing techniques, and session management controls that automatically log out inactive sessions.

While b786 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account safe:

• Use a strong, unique password for your b786 account that you do not use for any other service.
• Never share your login credentials, one-time passwords (OTPs) or security codes with anyone — including people claiming to be b786 support staff.
• Always log out of your b786 account when using a shared or public device.
• If you suspect your account has been compromised, contact b786 support at [email protected] immediately.

10 Children's Privacy

b786 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under 18 years of age. If you are a parent or guardian and believe that a minor has registered a b786 account or provided personal data to the platform, please contact us immediately at [email protected] so we can investigate and take appropriate action, including closing the account and deleting the associated data.

We strongly recommend that parents and guardians use parental control software on devices that may be accessible to minors to prevent access to online gambling platforms.

11 Updates to This Privacy Policy

b786 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform features. When we make material changes — meaning changes that significantly affect how we process your data or your rights as a player — we will notify registered players via email or through a prominent notice on the b786 platform prior to the changes taking effect.

The "Last Updated" date at the top of this page reflects when the policy was most recently revised. We encourage you to review this policy periodically to stay informed about how b786 handles your personal data. Continued use of the platform following any update constitutes acceptance of the revised policy.

12 Contact and Privacy Queries

If you have any questions about this Privacy Policy, want to understand how your data is being used, or wish to exercise any of your data rights, please reach out to the b786 support team. We are available 24 hours a day, 7 days a week.

You can contact us at: [email protected]

For account-specific queries — including requests to access, correct or delete your data — please include your registered username and a brief description of your request so we can assist you as quickly as possible.